New OIT Desktop Support Assistant Manager

Sarkis Daglian has joined Desktop Support as Assistant Manager, reporting to manager Jeremy Paje.  Sarkis supervises desktop support staff and manages operations, resource allocation and scheduling to ensure requests are promptly and consistently addressed.

Sarkis graduated from UCI in 2005 with a focus in neurobiology, and spent six years with the Help Desk most recently as a senior consultant.  He led several initiatives with the Help Desk including the establishment of campus Smart Phone support standards.

When not at work, Sarkis enjoys movies and a wide range of professional sports.

Sarkis’s immediate goals are to analyze staff responsibilities and workload, and to enhance communication and operational efficiency to improve the quality and effectiveness of the services provided to OIT clients.

The addition of Sarkis to the team will allow Jeremy Paje to increase his focus on planning and project management.  Current projects include the rollout of Windows 7, Office 2010, and Acrobat X.