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You are here: Home / About NACS / Staff / Response Center

Response Center

March 21, 2003 by Dana Roode

The NACS Response Center is your one-stop gateway to all NACS information and services. The Response Center is available 24/7 for urgent technical support problems by telephone (x42222). Greater expertise is on hand during normal business hours (8 AM to 5 PM, Monday through Friday). During normal business hours, the Response Center also answers e-mail questions (nacs@uci.edu) and handles drop-in requests (E2130 Engineering Gateway).

Software, media, and other physical resources that NACS distributes are also available at the Response Center, and the staff there can direct you to any other NACS staff member or service.

Getting information about network, telephone, or computing outages to the campus has become a little easier. NACS has a status page to inform you when there are campus wide problems. This page is updated by the NACS Response Center when problems are reported. The status page gives a brief description of the problem and the resolution.

If you are having a network, telephone, or computing problem and want to know if it is a campus wide issue, visithttp://www.nacs.uci.edu/status/ If the problem is not listed, call the Response Center to report the problem and get assistance.

Filed Under: Staff Tagged With: Help Desk, Response Center

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