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About NACS

Introduction to Academic Computing

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NACS and the EEE partners held an orientation program on September 24 for new faculty and their staff.

Presentations by NACS staff covered the range of services NACS provides to faculty and staff. Presentations by staff from the Libraries, the Division of Undergraduate Education, and the Registrar’s office completed the program.

Faculty and presenters also had an opportunity to talk one on one regarding individual needs and opportunities for support.

The powerpoint slides from the NACS presenters are available at http://www.nacs.uci.edu/org/documents/IAC2003-PPT-PresentationSlides.ppt

New Assistant Director

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E. Scott Menter has joined NACS as the Assistant Director who will oversee the efforts of Central Computing Services, Network & Support Programming, Distributed Computing Support, and Network Planning& Security.

Scott has over fifteen years of experience with information technology management. As the CEO of ESM Services Inc. (an IT consulting firm), Scott built client relationships and supervised teams of IT consultants for clients including: Merrill Lynch, Morgan Stanley, JP Morgan, UBS Warburg, Bear Stearns, Mount Sinai Health and SAIC.

Previously, Scott served as a First Vice President of Lehman Brothers, New York, where he led a staff of forty-five in worldwide systems engineering. Scott has also worked for Sun Microsystems and for UCI.

Scott feels getting to know his staff and his clients is a top priority, and invites your suggestions to escott@uci.edu.

Computing Services Conference

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The University of California held an annual conference for computing support staff which rotates from campus to campus each year. Hundreds of IT staff gather each year to share problems and solutions.

The 2003 UCCSC conference was held at UCI from August 3-5. The program comprises over 40 technical presentations from staff throughout the UC system. This is a unique opportunity to learn from others, make valuable connections to people in similar roles, and solve problems together.

The keynote speaker was Dr. Larry Smarr, Director of Cal(IT)2. Dr. Smarr spoke on large-scale network initiatives which will have a major impact on the University.

More information can be found at the conference Website: http://www.uccsc.uci.edu

Introducing…

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Max Garrick

Max Garrick

MAX GARRICK recently joined the Instructional Web Technologies group within NACS as a Junior Programmer Analyst/Consultant.

Max, soon a UCI graduate, brings diverse skills in Web programming and system administration, and extensive experience working with the public. He has worked in the NACS Response Center, and on several programming projects for various NACS groups.

Brian Chrisman

Brian Chrisman

BRIAN CHRISMAN now serves as the system administrator for UCI’s 800 MHz radio system, related equipment, and other wireless systems including overseeing their installation, operation, programming and repair. He works in Telecommunications Customer Services.

Brian has four years of experience working with radio systems. He has worked as a radio technician for the Huntington Beach Police Department, and as a field technician for the vendor that supports UCI’s 800 MHz radio system.

Brian consults with campus departments on their radio communication needs. In addition, he provides technical support, analysis, and customer support for NACS wireless network services, and for wireless services provided by outside vendors (such as, the cellular telephone service sites). Brian’s other duties include: programming hand-held radios, coordinating FCC license requests and renewals, and participating in emergency preparedness planning.

 

John Allerton

John Allerton

NACS also welcomes two new Telecommunications Technicians. Field Technicians are responsible for getting network and telephone services to your office or lab. They install, move, and disconnect your telephone “dial tone,” or deliver and replace telephone handsets. They also install, test, and activate the network equipment that “turns on” network service at your wall plate.

 

JOHN ALLERTON comes to us from Covad Corp. in Long Beach where he was a Transmission Data Tech/Installer. He has worked in the telcom/data field for the last 15 years for Syndicated Office Systems in Santa Ana, Digital Voice Corp. in Texas and D&G Tel-Data Inc. in Fort Lauderdale, Florida.

Rudy Mendoza

Rudy Mendoza

RUDY MENDOZA comes to us from ITT Cannon Industries in Santa Ana where he was a Senior Telecommunication Tech. He was employed there for the past 16 years often traveling to off site locations in Phoenix, Arizona and Mexico.

Response Center

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The NACS Response Center is your one-stop gateway to all NACS information and services. The Response Center is available 24/7 for urgent technical support problems by telephone (x42222). Greater expertise is on hand during normal business hours (8 AM to 5 PM, Monday through Friday). During normal business hours, the Response Center also answers e-mail questions (nacs@uci.edu) and handles drop-in requests (E2130 Engineering Gateway).

Software, media, and other physical resources that NACS distributes are also available at the Response Center, and the staff there can direct you to any other NACS staff member or service.

Getting information about network, telephone, or computing outages to the campus has become a little easier. NACS has a status page to inform you when there are campus wide problems. This page is updated by the NACS Response Center when problems are reported. The status page gives a brief description of the problem and the resolution.

If you are having a network, telephone, or computing problem and want to know if it is a campus wide issue, visithttp://www.nacs.uci.edu/status/ If the problem is not listed, call the Response Center to report the problem and get assistance.