Information Technology News

The latest news from the Office of Information Technology

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Staff

Introducing…

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Max Garrick

Max Garrick

MAX GARRICK recently joined the Instructional Web Technologies group within NACS as a Junior Programmer Analyst/Consultant.

Max, soon a UCI graduate, brings diverse skills in Web programming and system administration, and extensive experience working with the public. He has worked in the NACS Response Center, and on several programming projects for various NACS groups.

Brian Chrisman

Brian Chrisman

BRIAN CHRISMAN now serves as the system administrator for UCI’s 800 MHz radio system, related equipment, and other wireless systems including overseeing their installation, operation, programming and repair. He works in Telecommunications Customer Services.

Brian has four years of experience working with radio systems. He has worked as a radio technician for the Huntington Beach Police Department, and as a field technician for the vendor that supports UCI’s 800 MHz radio system.

Brian consults with campus departments on their radio communication needs. In addition, he provides technical support, analysis, and customer support for NACS wireless network services, and for wireless services provided by outside vendors (such as, the cellular telephone service sites). Brian’s other duties include: programming hand-held radios, coordinating FCC license requests and renewals, and participating in emergency preparedness planning.

 

John Allerton

John Allerton

NACS also welcomes two new Telecommunications Technicians. Field Technicians are responsible for getting network and telephone services to your office or lab. They install, move, and disconnect your telephone “dial tone,” or deliver and replace telephone handsets. They also install, test, and activate the network equipment that “turns on” network service at your wall plate.

 

JOHN ALLERTON comes to us from Covad Corp. in Long Beach where he was a Transmission Data Tech/Installer. He has worked in the telcom/data field for the last 15 years for Syndicated Office Systems in Santa Ana, Digital Voice Corp. in Texas and D&G Tel-Data Inc. in Fort Lauderdale, Florida.

Rudy Mendoza

Rudy Mendoza

RUDY MENDOZA comes to us from ITT Cannon Industries in Santa Ana where he was a Senior Telecommunication Tech. He was employed there for the past 16 years often traveling to off site locations in Phoenix, Arizona and Mexico.

Response Center

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The NACS Response Center is your one-stop gateway to all NACS information and services. The Response Center is available 24/7 for urgent technical support problems by telephone (x42222). Greater expertise is on hand during normal business hours (8 AM to 5 PM, Monday through Friday). During normal business hours, the Response Center also answers e-mail questions (nacs@uci.edu) and handles drop-in requests (E2130 Engineering Gateway).

Software, media, and other physical resources that NACS distributes are also available at the Response Center, and the staff there can direct you to any other NACS staff member or service.

Getting information about network, telephone, or computing outages to the campus has become a little easier. NACS has a status page to inform you when there are campus wide problems. This page is updated by the NACS Response Center when problems are reported. The status page gives a brief description of the problem and the resolution.

If you are having a network, telephone, or computing problem and want to know if it is a campus wide issue, visithttp://www.nacs.uci.edu/status/ If the problem is not listed, call the Response Center to report the problem and get assistance.

NACS Staff Move to URP

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The Network & Telecommunications Operations and Network & Support Programming groups within NACS moved to a new home at the intersection of Bison and California Avenues in the University Research Park in November of 2002.

Network & Telecommunications Operations maintains and supports the UCI campus telephone, voice mail, 800MHz trunked radio, and UCInet network service systems.

Network & Support Programming manages a range of central IT services including the Domain Name Service (DNS), printed and electronic directories (PH and LDAP), the campus email routers (MTAs), and the UCInetID authentication system.

Our telephone numbers, fax number, and email addresses remain the same. Our new address is 5201 California Avenue, Suite 150, Irvine, CA 92697-5475.

Communications Project Unit

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The Communications Project Unit (CPU) is a newly formed group within NACS. Its mission is to focus on campus network and telecommunications infrastructure projects. NACS-CPU has already implemented several process improvements, implemented a new streamlined blanket order process, and reduced the projects backlog.

NACS-CPU works with many other groups and departments in the course of overseeing a project to completion. In particular, NACS Network Operations handles much of the actual installation and testing of new network equipment.

NACS-CPU is currently managing the College of Medicine Network “Edge” Upgrade Project, several large building projects, and many smaller communications projects.

Diane Dunn, Manager of Communications Projects, plans and manages all UCI campus network and telecommunications infrastructure projects. Diane’s goal is to ensure that projects are well planned and well managed, completed on-time and within budget, and meet client expectations.

Todd Strand, Infrastructure Engineer, designs and estimates the costs for network and telecommunications infrastructure projects. He provides designs, plans, specifications, and detailed cost estimates during the planning stages of a project. Todd is a Registered Communications Distribution Designer, a LAN Specialist, and an Outside Plant Specialist (OSP).

Bruce Cotsonas, Project Coordinator, coordinates the communications with end users during long-term projects. He stays informed about short-range and long-range plans that could require communications infrastructure. Bruce is the NACS representative to the Campus Planning and Environment Committee and to the Planning Coordination Meeting

Instructional Web Technologies

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The Electronic Educational Environment (EEE) is a collaboration among the UCI Libraries, the Division of Undergraduate Education, the Registrar, and Network & Academic Computing Services (NACS).

The group within NACS which participates in EEE has changed its name to Instructional Web Technologies (IWT). This change will more accurately reflect IWT’s mission of supporting the instructional use of technology, as one component of EEE.

The IWT group is managed by Shohreh Bozorgmehri. Staff members Eric Carter and Briandy Walden provide direct support to faculty and instructors who use technology for their courses. In addition, they maintain and develop the EEE website (http://eee.uci.edu/), serving all UCI instructors and students. David Pritikin is responsible for instructional technology training and client support.