- OIT has completed its transition away from centrally printed and distributed reports. Users can access past and current reports using the Electronic Document Library (EDL), and if necessary download and print reports in PDF format.
- Results from OIT’s Customer Satisfaction Survey are now available for review. OIT will be using this this information to adjust and enhance our services.
- There is now an easier way to request resetting a forgotten voicemail security code.
- As part of an overall strategy to recruit top IT talent to UCI, OIT has produced a recruitment video.
Your email account is set up to help you perform your job. But there are thousands of individuals who want to use your account to sell you something, or steal something from you. Unsolicited commercial email – or spam – wastes your time and other University resources and exposes you to malicious software.
What does OIT do to protect me?
OIT blocks known spammers from sending email to UCI. If someone has been improperly listed, the message our spam blocker sends will alert the sender to the problem and give an opportunity to fix it.
What can I do to limit spam?
OIT examines incoming email and tags it if it looks like spam. To take advantage of these tags, you must set up spam filters (see “What can I do about spam?” on OIT’s spam web page) to move messages marked as spam from your Inbox to a spam folder. No automated technique can determine with 100% accuracy if a message is spam. Check your spam folder periodically for legitimate messages that were incorrectly marked as spam, as well as to delete the actual spam.
If you use Office365 as your mail service, the Exchange server analyzes incoming mail, directing messages that are very likely spam to your Junk Mail folder. A secondary feature which you can activate is “clutter.” Exchange tries to learn the messages that are not important to you and directs them to your Clutter folder. By moving messages to the Clutter folder, or rescuing messages from the Clutter folder, you can train Exchange how to perform this gentler, second-level filtering. For more on Clutter, read this Office Online article from Microsoft.
How can I help?
You can help us identify new sources and styles of spam. We have a special email address for reporting such behavior, and detailed instructions can be found in the OIT Knowledge Base.
UCI students, especially in the sciences and engineering, need to learn and use very high-end and often expensive software. Buying a copy of each package for every lab computer at UCI is not feasible, so how can UCI offer this essential learning aid?
In collaboration with CSU Fullerton, UCI has made a virtual computing lab available. Using a student’s own computer as the gateway, she or he can run packages such as ArcGIS, Matlab, and SPSS remotely. These packages are fully licensed, and full-featured, but by fluidly sharing licensing and computing capacity, this service is provided at the fraction of the cost of a local, equally well equipped computer lab. Additionally, this solution offers freedom of location and 24/7 service.
In a world rife with laptops and smart phones, one seldom stops to think about the infrastructure delivering all the web sites, databases, and other services which make up the Internet. Such servers are also a key part of UCI’s technology foundation.
OIT’s Enterprise Unix Support team, lead by Kyle Kurr, provides a range of services including system administration (configuring, running, and protecting Unix servers), data backups, Web hosting, co-location (housing your server in a climate-controlled and secure facility) and consulting. High-performance servers are also assets key to faculty research in many disciplines, and OIT can step in to manage the hardware so faculty can focus on the research.
Most EUS services are available on a recharge basis, but allow system owners to leverage existing university investments in the OIT Data Center as well as expertise in servers, operating systems, and IT security. If you have or expect to need a Unix server, Kyle (email@example.com) and his team would be happy to talk to you.