NACS Distributed Computing Support (DCS) provides a full range of UNIX system administration services for UCI research and other computing environments on a contract basis.
DCS staff members provide direct Unix system administration services for some computer systems. They also serve as consultants to departmental system administrators.
DCS staff keep abreast of emerging applications and system technologies as well as the latest security fixes in order to provide high quality system support.
System support also includes remote monitoring and proactive trouble resolution. In fact, problems are often diagnosed and resolved before departments are even aware of any problems!
The various staff members of DCS bring a mix of people skills and technical skills to bear. Some staff read, “triage” and respond to the daily influx of phone and e-mail inquiries from clients and trouble reports generated by computer systems. Other staff ensure that security fixes and system upgrades are distributed and installed as promptly as possible.
The broad range of services and professional level of support provided by DCS usually matches and frequently surpasses those offered in the private sector.