OIT Does That?

OIT is a diverse organization, responsible for many campus services.  This is the first in a series of articles highlighting OIT activities you may not be aware of.

OIT Operators

Campus Operator

When anyone “calls UCI,” they reach the campus operator, who cheerfully answers questions, gives directions, or figures out the person or department the caller needs.

Led by Gayle Bonham, the operator staff includes a group of bright and friendly students ensuring callers to UCI have a good impression of the campus.

Gayle has worked for UCI for 25 years, starting as a temp, then working for the Medical Center before coming to OIT.  Her favorite part of the job is getting to know people all around the campus.  She says, “I enjoy helping people and putting a smile on their face.”

If you need help reaching someone at UCI by phone, call 824-5011, and Gayle or her “angels” will direct you to the right place.

In Brief December 2015

latest news

  • OIT encourages all faculty and staff to log into UCLC and take the UC Cyber Security Awareness Training ecourse.
  • An improved user interface for Webfiles will be introduced during Winter quarter.  Users are invited to log in to the test server, create an account, and test-drive the new version.
  • Users of UCI’s O365 email service should be watching their clutter folder, a new feature intended to reduce junk email.  If this feature is not helpful, you can turn it off in Outlook or OWA under Settings / Mail / Automatic processing.

In Brief June 2015

latest news

  • This summer, UCI will be closing the fiscal year with a new enterprise financial system.  Sign up to get fiscal closing updates by going to maillists.uci.edu and subscribing to KFS-Update.
  • Faculty and staff getting their email or calendar through OIT’s Exchange service are being migrated to Microsoft’s O365 cloud service. Of almost 6400 accounts, about 3500 (56%) have already been converted.  The balance will be completed by the end of 2015.
  • Webfiles will get a security upgrade this week.  Users with current web browsers will be unaffected.

In Brief March 2015

latest news

  • Did you know the OIT Web site has a comment feature?  Click on “Site Feedback” to help us improve our on-line information.
  • Researchers are invited to join OIT’s new Research IT forum, available as a blog on UCI Sites and as a mailing list.
  • The Virtual Computer Lab (VCL) allows UCI students, faculty, and staff to access university-licensed computer applications via the Internet.