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OIT Does That? Unix Support

August 16, 2016 by Kyle Kurr

In a world rife with laptops and smart phones, one seldom stops to think about the infrastructure delivering all the web sites, databases, and other services which make up the Internet. Such servers are also a key part of UCI’s technology foundation.

OIT’s Enterprise Unix Support team, lead by Kyle Kurr, provides a range of services including system administration (configuring, running, and protecting Unix servers), data backups, Web hosting, co-location (housing your server in a climate-controlled and secure facility) and consulting. High-performance servers are also assets key to faculty research in many disciplines, and OIT can step in to manage the hardware so faculty can focus on the research.

Most EUS services are available on a recharge basis, but allow system owners to leverage existing university investments in the OIT Data Center as well as expertise in servers, operating systems, and IT security. If you have or expect to need a Unix server, Kyle (kkurr@uci.edu) and his team would be happy to talk to you.

In Brief March 2016

March 30, 2016 by Lyle Wiedeman

Webmail users should try out the new Webmail interface. It has useful new features, and OIT wants to know of any features from the legacy Webmail which would make the new Webmail more useful.
UCInetID passwords must be changed at least once a year. A UCInetID with an old password will be disabled. You will need to reactivate a disabled UCInetID to continue to use it.
Faculty, Staff, and graduate students who use Webfiles (UCI’s on-campus file storage and sharing service) are invited to test the new Webfiles software, which is more secure and offers an updated and easier user interface.

Tips and Tricks: Vacation Messages in Webmail

March 30, 2016 by Carol Jackson

If you are leaving campus for a conference or vacation, or for some other reason will have limited access to your email, it is helpful to set up your account to inform your correspondents. Called a “Vacation message” or “Away message,” you can say as much or as little as you wish, and each person who writes you will only be notified the first time they send you email.

If you use OIT’s Webmail service, it is a simple process with the new Webmail software:

Click the Settings button then the Vacation tab
From that screen, check Enable (turn on) vacation messaging, be sure the end date and message are correct, and click Save

When you return to the office, repeat these steps but disable (uncheck – turn off) your message

For a detailed visual guide to setting a vacation message in Webmail, refer to the OIT Knowledge Base.

If you prefer (or while using the legacy Webmail software), you may still use My Email Options to set an away message.

If you use OIT’s Exchange service, you can set up an automatic reply in Outlook or Outlook Web Access.

If you use UCI Gmail, you should use the automatic reply feature.

New Security Web Site

March 30, 2016 by Isaac Straley

Whether you’re worried about email scams, trying to choose a good password, or deciding if an internet service will keep your data safe, OIT’s new Security web site has advice and answers.

Newly organized around communities with various needs, you can find information collected for your University role (faculty), the information you work with (student records), a question you have (encryption), or services you need (security certificates), you can now find help quickly and easily.

OIT’s IT Security team watches for the latest threats and solutions, follows changes in law and policy, and is ready to advise UCI affiliates in balancing business efficiency, risk mitigation, and privacy protection. And if you need help you can’t find on the web site, feel free to email security@uci.edu

OIT Does That?

March 30, 2016 by Lyle Wiedeman

OIT is a diverse organization, responsible for many campus services. This is the first in a series of articles highlighting OIT activities you may not be aware of.

Campus Operator

When anyone “calls UCI,” they reach the campus operator, who cheerfully answers questions, gives directions, or figures out the person or department the caller needs.

Led by Gayle Bonham, the operator staff includes a group of bright and friendly students ensuring callers to UCI have a good impression of the campus.

Gayle has worked for UCI for 25 years, starting as a temp, then working for the Medical Center before coming to OIT. Her favorite part of the job is getting to know people all around the campus. She says, “I enjoy helping people and putting a smile on their face.”

If you need help reaching someone at UCI by phone, call 824-5011, and Gayle or her “angels” will direct you to the right place.

About OIT

OIT Does That? Unix Support

In Brief March 2016

Tips and Tricks: Vacation Messages in Webmail

New Security Web Site

OIT Does That?

Campus Operator

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