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UCInetID Password Management

December 1, 2011 by Lyle Wiedeman

IDM
Your UCInetID is your key to online services at the University of California, Irvine. Many online services, including SNAP, WebFiles, Webmail and OIT Mailbox Services, EEE, WebReg, and numerous others, require you to use your UCInetID and password in order to log in.

You should never share your password with anyone, or write it down anyplace it might be observed.  So, what can you do in the event you forget your password?

OIT provides a self-help system for resetting a forgotten password and choosing a new password.  (You may not choose a previously used password.)

To reset your password, go to the Activate web site and select “Reset my Forgotten Password” at the bottom.  The reset page will begin by asking for your UCInetID, your birthdate, and the last four digits of your Social Security number.

This will then take you to a page where you will answer the question you selected at the time you last activated your UCInetID.  Then choose a new password.  If you are unable to supply the authentication information, OIT can reset your password. Call the Help Desk from a campus phone or visit our walk-in Help Desk in Aldrich 115 with photo ID.

Staff and faculty of the UCI Medical School need to work with the HAIS help desk (x43434 on campus or 714-456-3333 at the Medical Center) to change a UCInetID password.

More information on UCInetIDs and identity management can be found on the UCInetID FAQ.

Filed Under: Enterprise Services, UCInetID Tagged With: Password, UCInetID

QuickLauncher – New Feature for ReadyTalk

December 1, 2011 by Brian Buckler

ReadyTalk

ReadyTalk, one of UCI’s conference calling solutions, has a new feature.  QuickLauncher is ReadyTalk software you can install on your Windows or Macintosh computer to facilitate the creation and management of  telephone and/or web-based conference calls.

The QuickLauncher resides in your taskbar and allows you to:

  •    Start and Join ReadyTalk Web Meetings with a single click.
  •    Start an Audio Meeting by having the audio bridge dial you into your meeting.
  •    Launch ReadyTalk’s full service Conference Center to manage your scheduled meetings.
  •    Invite others to your Web and Audio Meetings

As a reminder, UCI’s phone system has a built-in conference calling feature which can be used at no cost if all participants are using the UCI phone system.  (Toll charges may apply for calls to off-campus participants.)

OIT has published general information on ReadyTalk conferencing online.  ReadyTalk’s Getting Started page includes reference cards, training videos, and links for downloading QuickLauncher.

Filed Under: Teleconference, Telephone, Voice and Data Services Tagged With: conference call, readytalk, Telephone

License Microsoft Sofware with MCCA

December 1, 2011 by Bob Hudack

MS Office

Do you need to update Microsoft Office or Windows? Mid-year UC-MCCA enrollments are due December 9th.

Popular Microsoft software is available at reduced cost to UCI through an agreement between UC and Microsoft, the “Microsoft Consolidated Campus Agreement” or MCCA.  More information on MCCA can be found in a previous IT News article.

MCCA runs on a fiscal year cycle, with orders for the next July 1 fiscal year being placed in early May.  But we now have a special pro-rated mid-year enrollment opportunity for licenses that will be newly deployed on January 1st.  MCCA enrollments are usually coordinated at a department or unit level, so consult with your local IT support or purchasing office to see if your unit is participating in MCCA.

This special mid-year enrollment opportunity ends on December 9th.  If your unit is not yet participating, contact Bob Hudack at x46759 or rjhudack@uci.edu for help in determining if this program is appropriate for your unit.

Filed Under: Enterprise Services, Software, Windows Tagged With: licensing, mcca, Microsoft, office, Software

In Brief September 2011

September 28, 2011 by Lyle Wiedeman

latest news

  • As of Monday, August 29th, Remote Desktop Protocol (RDP) to Windows Computers, Port 3389, has been blocked from off campus. You may still use Remote Desktop to connect to a campus system by first connecting to the Virtual Private Network (VPN) service.
  • OIT has announced recommendations for smart phone users.  Phones based on the Android and iPhone platforms will work best with campus network services.
  • EEE publishes regular reports on campus use of their instructional technology tools.  The spring 2011 report can be found here.

Filed Under: About OIT

Visitor Access to UCInet

September 28, 2011 by Carol Jackson

UCInet Mobile Access

1-Day Access

Visitors to the campus who need temporary access to the internet with a laptop or mobile device may make use of Express Registration for the UCInet Mobile Access network.  In order to do this, the visitor should go to a wireless access location, open a web browser, and connect to any web page.  (See list of wireless locations). This will direct the visitor to our registration process.  Access is granted for 24 hours, and this access will only be granted seven times in a 30-day period. Visitor access is restricted to Web, email, and secure shell (SSH).

4-Week Access

There is a second option for visitors who need access to UCInet beyond the restrictions of Express Registration.  Manual Registration is a process by which UCI faculty, staff, or graduate students can authorize access for a visitor.  The authorizer will need to use his or her own UCINetID and password, and will need the MAC address (the unique address of the network card) of the visitor’s laptop or other mobile device.  More information on these two options can be found at the UCInet Mobile Access Registration page.

Longer-Term Access

Another option is available for guests whose visit to UCI will be longer than a month.  (Examples include visiting scholars, volunteer faculty/staff, or those who may be employees of a different UC campus but are teaching here.)  In these cases a faculty or management-level staff member may request a Sponsored UCInetID for the visitor.  This is essentially a normal UCInetID, but it is only valid for as long as the sponsor authorizes it — typically one to four quarters.  Note that the Sponsored UCInetID request form is now online and requires the sponsor to log in with his or her own UCInetID and password.

Eduroam

Visitors from participating educational institutions may choose to gain access to UCInet using their home-campus network identities via the Eduroam secure federated network access service.  For eligible visitors, this option may be a better choice given the requirements and restrictions of the alternatives listed above.

Filed Under: About OIT, Network, UCInet, Voice and Data Services, Wi-Fi Tagged With: express registration, Manual Registration, UCInet, UCInet Mobile Access, Wireless

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