Three Common Questions

I have been assigned a phone number that was used by my predecessor, but I can’t get into Infomail (voice mail).  How do I get the password reset?

Please fill out a Service Request Form (SRF) http://www.nacs.uci.edu/service-request/ and specify in the comments section that you need an Infomail password reset. There is a $10 charge to reset the Infomail password. It is reset to the default password (the phone’s 5-digit extension).  This will normally happen the same business day.

What email programs can I use with my NACS email account and how do I configure them?

NACS offers a web-based email program at http://webmail.uci.edu and supports many common desktop email programs. A list of desktop email programs, including Thunderbird, Mac Mail, Outlook, and Eudora, with configuration instructions is available from http://www.nacs.uci.edu/email/settings.html.

What is a ‘Corporate Time’ or ‘Oracle Calendar’ account?  Why do I need one?  What is my password?  How much does it cost?

‘Corporate Time’ is the former name of the campus-wide calendaring service NACS supports.  Since being purchased by Oracle, it has been renamed ‘Oracle Calendar’.

Oracle Calendar allows its users to keep track of tasks, reminders, and meetings (like a planner/organizer), but adds the functionality of viewing and interacting with other users’ accounts, which allows joint planning and collaboration, even between members of different departments.

Many units on campus use Oracle Calendar as their scheduling tool. You can obtain your password by contacting the NACS response center at (949) 824-2222 (extension 42222 on campus).

The cost is $7.00 annually per account, payable by recharge.

For more information, please see our Oracle Calendar web page at http://www.nacs.uci.edu/calendar/

Campuswide Calendaring

Currently, campus departments use various solutions for keeping track of employee calendars, as well as scheduling group meetings and activities. However, these calendaring islands do not communicate with each other; any time a meeting involves personnel from multiple departments, it must be scheduled via voice- and e-mail.

As part of its Enterprise Services project, NACS is launching a campus calendaring service using CorporateTime from Corporate Software & Technologies. Our goal is to serve the campus’s needs in electronic calendaring and scheduling, and facilitate the growth of this service throughout UC Irvine.

This new service will allow users to track personal appointments, schedule meetings with one another, include a conference room if appropriate, track tasks and events, and check their calendars while away from their desks or traveling. Client software supports Macintosh, Windows and UNIX (Motif) computing environments, and optional software is available for synchronizing one’s calendar with a personal digital assistant (e.g. Palm Pilot).

Several schools and departments are participating in the initial rollout of this service. Interested users should contact theirComputing Support Coordinator for participation details. Departments who would like additional information on this service are invited to contact us at nacs@uci.edu.